Clarence Health - Your Digital Ally for Daily Living & Health Support

Personalized health support that's as easy as talking to a friend

Elevated health outcomes for people, stronger economics for institutions.

Member using Clarence Health app

How Clarence Helps

Keeps members on track, without being overwhelmed

Gentle daily check-ins, reminders, and routines for medications, appointments, hydration, movement, and other goals that matter to you.

Helps caregivers & their loved ones achieve their goals

Share updates, find key resources, coordinate tasks, and keep everyone aligned. Caregivers spend less time chasing information and more time supporting what matters.

Improves institutional partner outcomes & economics

Provide everyday guidance, monitoring, and navigation that helps members follow care plans at scale. Improving coordination, reducing avoidable utilization, and lowering administrative burden for your teams is at the center of our partnerships.

Makes care plans and medical advice easy to understand

Turn confusing medical paperwork, after-visit summaries, or medication changes into clear next steps, plain language, no jargon.

Organizes important information in one place

Store and reference key details like medication lists, allergies, providers, insurance info, and care plans that are easy to find when you need them.

Spots gaps and nudges the right next step

Helpful prompts for follow-ups, screenings, refills, and care tasks—so small things don't become big problems.

Clarence Health's services are brought to life through three primary methods of engagement

Mobile app - the Clarence digital ally supports users 24/7 and is delivered through mobile applications

Clarence Health app

Care

Stay on track and catch issues early

  • Medication / health reminders & nudges
  • Health check-ins & assessments
  • Periodic wellness screenings

Connection

Feel supported every day

  • Empathetic conversations about anything a member is interested in
  • Cognitive stimulation / entertainment: Trivia, Who Wants to Be a Millionaire, etc
  • Environmental & social awareness: news, weather & events around a member

Empowerment

Understand what to do next, without the stress

  • Access to past health information & key documents
  • Guidance on health conditions & medications
  • Assistance with daily tasks through education and navigation to relevant resources

The caregiver web portals ensure members, family and friends are better equipped to achieve better health outcomes and make their lives easier

Health Information

Manage documents and notifications.

  • Upload post-appointment summaries, pill bottles, insurance cards and health insurance benefit information
  • Access summaries and images of documents
  • Auto generate notifications based on documents

Education & Guidance

AI-powered answers for specific care.

  • Ask questions & receive answers based on member's specific health information
  • Learn best practices that range from independent living to insurance & legal planning
  • Find local resources based on your needs

Analytics

Track engagement and potential issues.

  • Review insights from member interactions
  • Review issues that may be present with members' care plans, medication interactions as well as health escalations

Setup & Customization

Tailor the experience to the member.

  • Create a member account
  • Adjust member preferences, demographics, and interests
  • Create reminders / notifications & add documents

Caregiver Portal Example

Caregiver with member

Telephonic - proactive calls for partner organizations that improve economics and make sure patients are prepared, connected, and on track with care

1. Prepare
Pre-Appointment

We ensure no visit is wasted by confirming details and surfacing issues beforehand.

  • Goals & Recent Symptom Gathering
  • Logistical Support
  • Red Flag Escalation
2. Connect
Check-Ins

Timely outreach after critical events to prevent readmissions and ensure safety.

  • Post-Discharge Calls
  • High-Risk Patient Check-Ins
  • Clinical Team Escalation
3. Track
Care Gap Closure

Closing care gaps and gathering quality data to improve population health outcomes.

  • HEDIS / Quality Gap Outreach
  • Motivational Education
  • Outcome Documentation

Data & Security

Health system grade security. Built for trust.

Clarence Health is designed to protect sensitive information with the same rigor you'd expect from a large health system. We maintain formal security governance, strong technical safeguards, and independent assurance, because trust is foundational to care.

We never sell your data to anyone, ever.

We operate with high data security specifically a SOC 2 Type II security program.

We also maintain a HIPAA compliant privacy program.

Clarence Health is not a replacement for a clinician and does not provide medical diagnosis or treatment
©2026 Clarence Health Inc. - All Rights Reserved